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Refund & Cancellation Policy


Last Updated: 16 January 2026
Gujrattaxi.com par booking karne se pehle kripya is Refund & Cancellation Policy ko dhyaan se padhein. Booking karna iska matlab hai ki aap neeche likhi sharton se sahmat hain.

  1. Booking Confirmation
    Website par ki gayi booking / inquiry automatic confirmation nahi hoti.
    Booking call ya WhatsApp confirmation ke baad hi confirm maani jaati hai.
  2. Cancellation Policy
    Agar customer booking pickup time se pehle cancel karta hai, to cancellation charges apply ho sakte hain.
    Last-minute cancellation (pickup se 12–24 ghante ke andar) par full ya partial amount non-refundable ho sakta hai.
    No-show (customer available na ho) ki condition me koi refund nahi diya jaayega.
  3. Refund Policy
    Agar booking cancel hone ke baad refund applicable hota hai, to refund 7–10 working days ke andar process kiya jaayega.
    Refund sirf original payment method ke through hi diya jaayega.
    Cash payments par refund manual settlement ke through kiya jaayega.
  4. Non-Refundable Situations
    Neeche di gayi situations me refund applicable nahi hoga:
    Customer ki galat information (date, time, location) ke kaaran cancellation
    Traffic, weather, bandh, strike, ya natural calamities
    Government rules ya restrictions ke kaaran delay / cancellation
    Driver wait karne ke baad booking cancel hone par
  5. Advance Payment
    Advance payment booking confirmation ke liye li jaati hai.
    Advance amount partial ya non-refundable ho sakta hai, jo booking type par depend karta hai.
  6. Service Disruption
    Agar Gujrattaxi.com ki taraf se vehicle availability issue hota hai, to customer ko:
    Alternate vehicle ya
    Full / partial refund (case-by-case basis)
    diya jaa sakta hai.
  7. Tour Packages
    Tour packages ke liye cancellation & refund rules customized hote hain.
    Seasonal ya festival bookings me special cancellation rules apply ho sakte hain.
  8. Changes to Policy
    Gujrattaxi.com bina kisi prior notice ke kabhi bhi is Refund & Cancellation Policy ko update ya modify kar sakta hai. Updated policy website par publish hote hi lagu maani jaayegi.
  9. Contact Us
    Refund ya cancellation se related kisi bhi sawal ke liye aap humse sampark kar sakte hain:
    📞 Phone / WhatsApp: 8799939832
    📧 Email: dwarkashreejitour@gmail.com
    🌐 Website: www.gujrattaxi.com